When you get to the Keep your life in sync screen, tap Sign in, and then follow the instructions to sign in with the account you want to use. Your phone will restore itself to factory settings.Ĥ When your phone restarts, it will guide you through setup. Hard reset your phone to remove your Microsoft id from your phone then after reset during initial setup you will get an option to add Microsoft account. If you want to delete the contents of your SD card, tap Erase SD card too.ģ When the warning message appears, make sure you're really ready, then tap Yes > Yes to confirm.
In the App list, tap Settings Settings icon > About.Ģ Tap Reset your phone.
Upon verification, click on ‘Make primary’ to make the newly added number or email the primary one. Tap on ‘Add email’ or ‘Add phone number’ and then verify the details by following the instructions on the screen. Note that you'll also need to re-buy anything you bought that requires a Microsoft account to use, including apps, games, and music.ġ Connect your phone to your computer with a USB cable, then back up your pictures, music, and videos. Log into your account by opening ‘Manage how you sign in to Microsoft’. See Which apps can I use to sync with my computer? to figure out the best app to use. So make sure to back everything up first. If you want to change the Microsoft account you use on your phone, you must first reset your phone to factory settings, which will delete everything you've ever added to your phone.
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